Archive for January2012

EMS Surveillance or Survival?

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I know there are probably agencies out there with some real control issues, but the use of technology that monitors your EMS system are not really about employee surveillance. Sometimes this monitoring is actually about your protection, but most often I believe it is about creating a competitive advantage that will help your agency survive […]

HP-EMS Profile: Huron Valley Ambulance

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This month’s high performance profile is Huron Valley Ambulance (HVA), a nonprofit service that has distinguished itself as being high quality and achieved CAAS certification for service in southeast and south central Michigan. HVA was created in 1981 as a nonprofit organization by five hospitals in Washtenaw County following the failure of several previous commercial ambulance services there. The […]

Free the Internet

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I try to avoid purely political discussions on this blog, but today is different and that is because the very future of blogs just like this one at are stake. Blogs exist to further discussions and make people think about positions and question their beliefs and practices. This is the power of respectful discussion and […]

Revisiting Repeat Patient Transports

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The High Performance EMS website has been up for a year now and in review of all the topics we have visited, there are two that have stood out in particular both by the number of search terms as well as the number of page views. They are “dynamic system status management” and “EMS frequent […]