Just because a majority of calls can wait, doesn’t mean they should wait or that every other call we will take would be similar.

Take the recent events that have happened and let them make you more aware, not more afraid. Work with others to help them understand the real-world of “scene safety” and practice it in every call.

One aspect of improving performance is responding appropriately in less time – not necessarily just responding “faster.” Technology must be evaluated by “outcome” just as patient treatments are being qualified and improved.

Make no mistake, reform is coming to EMS! Federal health care reform is one factor driving changes in EMS, but there are many other factors affecting the future of emergency health care delivery that aren’t getting as much press attention even though their impact is at least as important. This post is an attempt not to repeat what others have said but to place it all in context with references to some of the best articles I have found on the topic.

Just today I have watched two very different stories about two very different Michigan cities.  The first one in the news was Detriot and then later it was Grand Rapids.  The common thread between the two is about getting control of the EMS system and improving its performance. The situation in Detroit is truly sad […]