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Quick Thoughts from the Esri EPC/DevSummit 2012

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The importance of the intersection of Geographic Information System (GIS) technology and Public Safety may not seem very obvious to some at first glance, but GIS has a lot to offer beyond just mapping in improving the efficiency and effectiveness of systems to create a High Performance EMS. (See my previous post on GIS for EMS for […]

The Role of Response Time in EMS Performance

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Several months ago, Rob Lawrence of the Richmond Ambulance Authority started a thread on the High Performance EMS Group of LinkedIn by asking “So what does the phrase ‘High Performance EMS’ mean to you?” This innocent sounding question sparked immediate debate even within the small group at that time. Benjamin Podsiadlo of AMR quickly tied the quality […]

ATale of Two Cities

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Just today I have watched two very different stories about two very different Michigan cities. The first one in the news was Detriot and then later it was Grand Rapids. The common thread between the two is about getting control of the EMS system and improving its performance. The situation in Detroit is truly sad and stems […]

The Future of Prediction

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I have read the positions stating that calls for emergency services are completely random (justifying the reason they are often called “accidents”) and therefore not able to be predicted. But both academic literature and practical experience show that demand prediction can be an effective tool in helping to balance scarce resources (ambulances and their trained crews) with public demand (requests for emergency responses even […]

“No Available EMS”

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No one really wants to read a bad story about some other EMS agency, but it is even worse to read a similar story about your own. The purpose of this post is not to make Detroit into some “failed EMS poster child” but intended to shed some light on similar problems that may be […]

Hello World. Welcome to HP_EMS!

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The world of the EMS provider is changing. Whether you call it EMS 2.0 or Next Generation 911, it is no longer enough to simply do a good job resulting in positive clinical outcomes for patients. Increasing budget pressures require that these quality services be maintained while providing them within a context of higher economic […]

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