Measured Response to Response Measures

In conversations lately I have been hearing more diverging opinions on measuring EMS response ranging all the way from it being a definitive criteria to saying  it shouldn’t be considered at all. A recorded example of such a discussion is a recent blogtalkradio episode by “EMS Office Hours”.  While certainly appearing to be diametrically opposing […]

Dynamic System Status Management

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System Status Management (SSM) is the fluid deployment of ambulances based on the hour-of-the-day and day-of-the-week in order to match supply, defined as Unit Hours of Utilization (UHU), with expected demand, expressed as calls for service, in the attempt to provide faster response by locating ambulances at “posts” nearer their next calls.  While the practice […]

Quick Thoughts from Pinnacle EMS 2011

Good crowd this year of nearly 400 EMS leaders from around the country to share best practices on EMS leadership and performance.  Unfortunately, I arrived a little late yesterday but still managed to get involved in some of the roundtable discussions on “Key Questions for Critical Decisions” where attendees spent 30 minutes at a table […]

Quick Thoughts from the Esri UC 2011

The Esri User Conference in San Diego each summer is the largest GIS event of the year and there was certainly no disappointment this week as the biggest crowd ever gathered for the first day plenary sessions. According to Jack Dangermond, founder and president, the plenary held over 14,000 people with more than 15,000 expected […]

Addressing Geovalidation

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The most fundamental aspect of an E-911 emergency dispatch center is to be able to locate a call for service and communicate that location to the closest appropriate vehicle to be dispatched.  In nearly every case, that location description is eventually an address.  The back-end process starts when a call is placed to 9-1-1 from […]

HP-EMS Profile: MEDIC

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Each month we will feature a profile of another High Performance EMS to show the variation in these services and inspire others to reach beyond just the basic services to provide advanced pre-hospital care with a focus on high economic efficiency. In 1996, the Mecklenburg EMS agency was one of the slowest in the US […]

Trading GPS Navigation for Wireless 4G Access

LightSquared, a hedge fund-backed start-up viewed as a major enabler of wireless competition in the US, was granted control over a portion of the US spectrum by the Federal Communications Commission (FCC) in order to build and wholesale 4G-LTE wireless broadband service through a nationwide network.  According to their own website, “LightSquared will unleash the […]

Celebrate EMS Week

The dates for National EMS Week 2011 are May 15 thru May 21.  Thank a Paramedic or EMT today, but also consider going a step or two further with the following suggestions: Become a “Fan” on the “National EMS Week” Facebook page at: http://www.facebook.com/National.EMS.Week. “Like” our own Facebook presence for High Performance EMS where we […]

Quick Thoughts from the Zoll Summit2011

Great talk on Risk Management by Gordon Graham to start the day yesterday at the Zoll #Summit2011: “Predictable is preventable”- always strive to do better was his primary mantra. Lots more of his advice at www.lexipol.com. Gordon also advises: “Everyday has got to be a training day” – directing participants to www.emsclosecalls.com to share experiences and […]

The Cost of Saving Money

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There are two fundamental ways to save money: either cut your budget and make do with less resources or invest in process efficiency to cut future expenses while continuing to provide at least the same level of service. These are important considerations as the costs of doing business clearly continue to increase, whether we consider […]

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